What Our Customers Are Saying

Hear from customers like you.

“LOVE Lynda at Serpe. Very responsive, informative, great at explaining policy details, incredibly friendly and professional. Best experience with any insurance agent and agency we’ve ever had!”


Amy S., Chicago, Illinois

Prompt replies to each email and very efficient in assisting with filling out paperwork.”

Keith L., Illinois

Tom Herr, Serpe’s health insurance master, handles my health insurance beautifully. Tom is the quiet in the storm of a chaotic time. I had some very specific concerns with pre existing conditions, and Tom made me feel secure.


Kevin M., Chicago, Illinois

I walked in on New Years Eve to have a tenants policy written. I cannot remember the name of the gentleman who helped me but he was very friendly and very helpful. I had my policy written and paid for in about 15 minutes. Thank you!

Jen M. , Illinois

"I originally looked up Serpe Insurance when I moved to Chicago because theyre an independent insurance agency that offers Allied Insurance, whom I was with for years out of state. Serpe offers an online quote option which gives you the rates for 4-5 carriers, and their agent followed up with me on the next business day. Lynda was very friendly and responsive. She was able to come back with better rates that originally obtained in the online quote.


Unfortunately my better rates were from some of the smaller insurance companies that Ive heard have iffy reputations. We got a better rate from a big name elsewhere. Im giving 4 instead of 5 stars as the affordable options were just not as solid/reputable of carriers as I was hoping to go with.


If youre in need of affordable auto insurance, Serpe may be able to help you out!"

Andrea H. , Chicago, IL

"I buy my own HEALTH INSURANCE through Serpe and am very happy with them.

I have bought health insurance through Serpe for almost ten years.

My agent it Tom, and he is the greatest. He is always available to explain health insurance which the carriers make as complicated as possible.

Over the last two years I have had to make changes to my insurance because of the Affordable Care Act. Anyway, Tom helped me navigate the nightmare which is OBAMACARE. I am still getting screwed by the insurance company and Obama, but Im confident that Tom got me the best plan for the price that is on the market. I highly recommend Tom and Serpe."

S. G. , Chicago, IL

"Bruce Farris was great. He explained the differences in each policy and also answered all my questions in detail. Bruce is a consummate professional and is always nice.

Renee B., Chicago, Illinois

“Tom Herr has been handling my account for years. He offers quick and professional responses to my questions. He is very knowledgeable on current rules and regulations that would apply to me.”

Ron R., Chicago, Illinois


Jon S., Chicago, Illinois